I’ve forgotten my password
If you’re using Microsoft Exchange + Outlook and you’ve forgotten your Reschedge password, you can easily reset it and create a new password. Simply go to http://www.reschedge.com -> Sign in -> Exchange + Outlook -> Forgot your password?
On the new page, enter your account email address and click on the blue Reset password button. An email will be sent to you with a reset password link.
To reset your password, go to the link you’ve receiving and set a new password.
The reset password link is valid only for a couple of hours, so please make sure to reset your password immediately after receiving the email.
If your Account Admin has deactivated your account, you will not be able to log in to Reschedge.
If you’re using Microsoft Exchange and can’t log in to your Reschedge account, even though you’re using the correct credentials, it might be because your Reschedge Account Admin suspended your account.
If you try to reset your password, Reschedge will notify you that your account was suspended.
If you’re using G Suite and try to log in, Reschedge will automatically notify you that your account was suspended.
In this case, contact your Account Admin to re-activate your account. If you are the Account Admin, contact Reschedge support at firstname.lastname@example.org
Trying to use a regular Gmail account
You can only connect to Reschedge when using Microsoft Exchange, Office 365, or G Suite. Regular Gmail accounts are not supported by Reschedge. If you tried to log in with your regular Gmail account, you will see the following message:
In this case, you can try to sign in again with your organization’s G Suite account.
Your company doesn’t have a Reschedge account
If your company does not have a Reschedge account, and you try to log in with your G Suite account, you will encounter the following message:
If your company has a Reschedge account, you should contact your Account Admin, or email email@example.com.
If you would like to purchase an account, schedule a free 1-on-1 consultation